Hannaford is one of the most
popular chain supermarkets in the Burlington area. The company also has a
reputation for being one of the “better” big name brands in terms of supplying
local/organic foods and having a positive effect on local communities. For
these reasons, we decided to use Hannaford as a comparison to City Market in
our project.
The following are statistics from the Hannaford website:
· =There are over 180 Hannaford locations in the
greater New England Area
· =Hannaford built the world’s first LEED Certified
Platinum (the highest rating possible) supermarket
in Augusta, Maine
· =As a whole, the company stocks over 150
USDA-Organic produce products
· =Local products vary by store, and are identified
by “Close to Home” shelf tags
· = Each year, Hannaford raises about $1 million in
food and cash donations for the Hannaford Fights
Hunger charity to help reduce
hunger in local areas
We also conducted an interview with Ryan Hoadley, the
Produce Manager at the Hannaford supermarket on Dorsett Street in Burlington.
Q1. How many local products do you currently have in stock?
A1. At this time of year, very few local products are
available to us. We currently have Cold Hollow Cider, Chapelle Potatoes,
Vermont Hydroponic Tomatoes, and Highland Sugarworks Maple Syrup. We also carry
a variety of Cabot dairy products year round. During the warmer parts of the
year, we stock more local products that are in season.
Q2. How has the percentage of local foods stocked changed
over time?
A2. There has been a very gradual increase in the
percentage, despite the fact that the amount of local farms in the Burlington
area has not been increasing.
Q3. Of the 150 USDA-Organic produce products Hannaford
supplies, how many does this location sell?
A3. We sell 110 USDA-Organic produce products, which is
about 10% of all our produce.
Q4. How has this percentage changed over time?
A4. Organics has become a huge part of the produce market.
Within the last ten years, we have seen our organic food sales triple; demand
has risen greatly as many people become aware of the health benefits of eating
organic.
Q5. Are there any specific ways that you would say Hannaford
encourages customers to buy local/organic foods?
A5. For the most part, we will buy most local/organic
products as long as we can pass them on to the customers at a good price.
During the summer, the peak season for local foods, we try to have as many
displays as we can that showcase our local foods.
Q6. How strong is customer demand for local/organic foods?
A6. Demand for organics is rising constantly. Our demand for
local foods is always higher in the summer, and we see very high sales for many
of these products. We often get requests from customers to stock specific local
foods that are not currently in our store.
Q7. With the increasing demand, how have the prices of local
and organic foods changed over time?
A7. Our prices for these products have been gradually
increasing, but this is almost exclusively due to inflation. The increase is
about 2-4 percent per year.
Q8. Are there any subsets of local foods (for example,
potatoes, berries, Vermont apples) that have been experiencing significantly
higher sales?
A8. Not particularly, both the supply and demand for each of
our local products are mainly dependent on the quality of the growing season.
Q9. Other than the purchasing of products, does Hannaford
take any measures to support and encourage local farming?
A9. There are none that I am aware of.
Q10. Has competition from store such as City Market and the
Healthy Living Market affected the way Hannaford handles the local/organic food
niche?
A10. Declined to answer- matter of company strategy
Q11. Are there future plans for expanding the local/organic
food markets, or will future developments be more based on consumer demand?
A11. Declined to answer- matter of company strategy